FAQs

Coming to a counselling session can be scary, it’s a big step to reach out for help so you may feel that you need support with that, so this is fine. However once you go into the counselling room or your counselling session starts with your therapist the other person will need to wait outside of where your session is taking place to due to the confidential nature of the work between you and the counsellor.

Your first session is an opportunity for you and your therapist to explore what has been happening, how counselling works and a few personal details from you about health.  You will get an opportunity to see how you feel about counselling and ask questions, this gives you some time to see if it feels right.  You will have time to say more about what has been happening then, if it feels ok for you to do so.

If you are late please try to contact your counsellor to let them know.  We understand that life happens!  But remember you matter and this is for you.

It might be that you will only be seen for the remainder of your session but you will need to confirm this with your counsellor.

If you are unable to attend please give 48 hours’ notice, sessions that are cancelled at the last minute may incur a charge.

Sessions are 50 minutes long and usually take place weekly at the same time to suit the client.